Dealers Return Authorization

rma-iconAll items returned for credit must receive PRIOR APPROVAL or items will be returned and no credit shall be awarded. Dealer will pay a 10% restocking fee for any returned items.

Return new/unused items to Factory-Links within 60 days of receipt and receive a refund for the item price paid. Shipping fees or costs associated with international shipping, duties, taxes or brokerage fees are non-refundable. Items which have been used or installed on bikes will not be accepted for refund.

Returns must include all tags, packaging and be shipped in a sturdy shipping box. Do not use the manufacturer box as the shipping box. Items received that do not meet these criteria will not be accepted and will be sent back to you.

Please download and fill out the below form